SIM card registration in Nigeria - get your NIN

How to retrieve your lost SIM card

Advertise here for ₦25,000 a week

The Nigerian government has lifted the ban on SIM replacement and released fresh requirements for SIM replacement. Find out how to retrieve your lost SIM card, from the year 2021 onwards. 

The Nigerian Communications Commission (NCC) has made public new guidelines and requirements for mobile and wireless subscribers in the country who want to replace lost, stolen, or damaged SIM cards.

Advertise here for ₦20,000 a week

How to retrieve your lost SIM card, damaged sim, stolen sim

With the ban on SIM replacement lifted, subscribers of MTN, Airtel, Glo, 9mobile, Smile, and ntel who have misplaced their SIM cards, or have them stolen or damaged, can once again have the card replaced, but only based on a new set of replacement requirements.

Those requirements are based on the new NIN SIM card attachment policy.

Requirements to retrieve your lost SIM card

To replace your SIM card, your service provider will now require you to provide a valid National Identification Number (NIN). This is following on the heels of the new government policy that requires all mobile and wireless lines in the country to be attached to a NIN.

Get started now.
Become a great public speaker and you become a more effective teacher, trainer, facilitator, or preacher. Get started today.

After submitting your NIN, the National Identity Managemnt Commission (NIMC) will verify the number, and your service provider also make sure that other “relevant guidelines and regulations of NCC concerning SIM replacement are fully adhered to”.

Basically, there are three broad requirements:

Advertise here for ₦10,000 a week

  1. That the subscriber present a NIN;
  2. That an effective verification of the NIN is carried out by NIMC; and
  3. That the relevant Guidelines and Regulations of NCC concerning SIM Replacement are fully adhered to.

What to do to retrieve your lost SIM card

If your SIM goes missing, is stolen, or damaged, and you need to replace it, make sure you have your NIN, then go to the nearest outlet of your mobile service provider to request for a replacement.

The new requirements for SIM replacement were arrived at based on the work of a technical committee that included reprensentatives of the Nigerian Communications Commission (NCC), National Identity Management Commission (NIMC), the Association of Licensed Telecommunications Operators of Nigeria (ALTON), and Mobile Network Operators (MNOs) – MTN, Airtel, Glo, 9mobile, and others.

Advert

Best Social Media Management Service For Small Businesses In Nigeria
Best social media managment foe small businesses in NigeriaWe will create your content calendar, design graphics, and post daily, to keep your brand and products in front of the public and to grow your following on social media. Get started.

The news of this new SIM card replacement policy was broken by the NIMC on the 2nd of January 2021.

Source

InfoDesk
Author: InfoDesk

We share free and useful content about mobile phones, technology, and services.

Join the Mobility WhatsApp Group to be notified of the most important articles and deals: Join now


Posted

in

by

Comments

25 responses to “How to retrieve your lost SIM card”

  1. Adewuyi avatar

    Here in 9mobile outlet in sango ota, one of the attendance asked my wife to go for affidavit after providing him with her NiN number and ask her to go to a particular person for the affidavit. I don’t think that is necessary since she presented her NIN coz with it they can verify her number, it’s a simple logic

  2. chinatu .C.Duru avatar
    chinatu .C.Duru

    pls help us to allow voter card numbers too,my wife phone was stolen from her, or will l be allowed to use my own NlN to register for her welcomeback plea

  3. duru chinatu avatar
    duru chinatu

    pls, can l use my NlN to do welcomeback for mywife

    1. Albirr Abdul Kabir avatar

      My Phone was stolen without NIN how can I do my Welcome Back

  4. Ebizimor ayo avatar

    Pls my phone was stolen months ago and i don’t have NIN can use my wife NIN to do welcome back ?

    1. Mister Mobility avatar

      Your NIN is attached to your phone number, so you cannot use anyone else’s NIN to retrieve your line. Only yours.

  5. Adoghe avatar
    Adoghe

    I lost my Airtel Sim card and I want to retrieve it help me

  6. Ann avatar
    Ann

    My NIN is attached to my MTN I lost
    But the MTN was registered with a different name.
    Please what do I do?

  7. Seyifunmi avatar
    Seyifunmi

    I lost my phone some days ago, please how can I retrieve my line?
    The worst part is
    I bought it about 6years ago
    It was a registered sim card
    My name is not on it

  8. Christopher avatar
    Christopher

    I lost my airtel sim and I when to retrieved it and my details are fixed except the picture is not my own. Please help me, how would I do?

  9. Ajibade oluwasogo avatar
    Ajibade oluwasogo

    I lost my phone some days ago and I want to retrieve my mtn line back what will I do.i want you to help me.

  10. Irewoleshade avatar
    Irewoleshade

    I lost my phone with my sim card in it
    And is been long I have that sim then it was register down it bring another person name wat should I do

  11. Paul abel avatar
    Paul abel

    Please can I retrieve my line online?

    1. Mister Mobility avatar

      No; you can’t. You have to go to an outlet of your network provider.

  12. titilayo avatar
    titilayo

    i misplaced my sim and i need to retrieve it, The problem there is that i’m out of the country and the sim is attached to my mail and whatsapp. please what can i do?

  13. Albirr Abdul Kabir avatar

    My Phone was stolen without NIN how can I do my Welcome Back

  14. Menim Andy avatar

    Pls can i retrieve my sim without my presence

  15. Solomon A o avatar
    Solomon A o

    I’m ask to pay #1000 for airtel sim replacement with NIN number with out been credited with 1 Kobo from bode Thomas St. Lagos

  16. Lanre avatar
    Lanre

    I lost my sim since 4yrs+ how can I get it back and seen that someone else have been using it and that my bvn sim

  17. Mr Wale avatar
    Mr Wale

    It is possible to retrieve my Airtel sim that has no NIN attached with it? I just enrolled or registered my nin few weeks ago.

  18. Akinyemi blessing avatar

    I lost my airtel sim card but it wasn’t register with me how do I retrieve it

  19. Ibrahim Yahyah Abdulquadri avatar
    Ibrahim Yahyah Abdulquadri

    Please who can help me out
    I lost my phone this afternoon
    And All my details of account is there please help me out please
    My SIM card and phone
    Please

  20. Christine avatar
    Christine

    Can I recover my sim even though I haven’t used it for years

    1. Mister Mobility avatar

      Hello Christine,

      Unfortunately, no; you cannot. Usually, your line goes dormant after a few months and is deactivated after 6 months of inactivity. And after that, it gets sold/re-allocated.

  21. Aliyu Auwal Mika'il avatar

    I want to welcome back the picture is mine how can I do?

Leave a Reply