Posted by The Nigerian government has lifted the ban on SIM replacement and released fresh requirements for SIM replacement. Find out how to retrieve your lost SIM card, from the year 2021 onwards.
The Nigerian Communications Commission (NCC) has made public new guidelines and requirements for mobile and wireless subscribers in the country who want to replace lost, stolen, or damaged SIM cards.
With the ban on SIM replacement lifted, subscribers of MTN, Airtel, Glo, 9mobile, Smile, and ntel who have misplaced their SIM cards, or have them stolen or damaged, can once again have the card replaced, but only based on a new set of replacement requirements.
Those requirements are based on the new NIN SIM card attachment policy.
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Requirements to retrieve your lost SIM card
To replace your SIM card, your service provider will now require you to provide a valid National Identification Number (NIN). This is following on the heels of the new government policy that requires all mobile and wireless lines in the country to be attached to a NIN.
After submitting your NIN, the National Identity Managemnt Commission (NIMC) will verify the number, and your service provider also make sure that other “relevant guidelines and regulations of NCC concerning SIM replacement are fully adhered to”.
Basically, there are three broad requirements:
- That the subscriber present a NIN;
- That an effective verification of the NIN is carried out by NIMC; and
- That the relevant Guidelines and Regulations of NCC concerning SIM Replacement are fully adhered to.
What to do to retrieve your lost SIM card
If your SIM goes missing, is stolen, or damaged, and you need to replace it, make sure you have your NIN, then go to the nearest outlet of your mobile service provider to request for a replacement.
The new requirements for SIM replacement were arrived at based on the work of a technical committee that included reprensentatives of the Nigerian Communications Commission (NCC), National Identity Management Commission (NIMC), the Association of Licensed Telecommunications Operators of Nigeria (ALTON), and Mobile Network Operators (MNOs) – MTN, Airtel, Glo, 9mobile, and others.
The news of this new SIM card replacement policy was broken by the NIMC on the 2nd of January 2021.
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Author: InfoDesk
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Here in 9mobile outlet in sango ota, one of the attendance asked my wife to go for affidavit after providing him with her NiN number and ask her to go to a particular person for the affidavit. I don’t think that is necessary since she presented her NIN coz with it they can verify her number, it’s a simple logic
pls help us to allow voter card numbers too,my wife phone was stolen from her, or will l be allowed to use my own NlN to register for her welcomeback plea
pls, can l use my NlN to do welcomeback for mywife
My Phone was stolen without NIN how can I do my Welcome Back
Pls my phone was stolen months ago and i don’t have NIN can use my wife NIN to do welcome back ?
Your NIN is attached to your phone number, so you cannot use anyone else’s NIN to retrieve your line. Only yours.
I lost my Airtel Sim card and I want to retrieve it help me
My NIN is attached to my MTN I lost
But the MTN was registered with a different name.
Please what do I do?
I lost my phone some days ago, please how can I retrieve my line?
The worst part is
I bought it about 6years ago
It was a registered sim card
My name is not on it
I lost my airtel sim and I when to retrieved it and my details are fixed except the picture is not my own. Please help me, how would I do?
I lost my phone some days ago and I want to retrieve my mtn line back what will I do.i want you to help me.
I lost my phone with my sim card in it
And is been long I have that sim then it was register down it bring another person name wat should I do
Please can I retrieve my line online?
No; you can’t. You have to go to an outlet of your network provider.
i misplaced my sim and i need to retrieve it, The problem there is that i’m out of the country and the sim is attached to my mail and whatsapp. please what can i do?
My Phone was stolen without NIN how can I do my Welcome Back
Pls can i retrieve my sim without my presence
I’m ask to pay #1000 for airtel sim replacement with NIN number with out been credited with 1 Kobo from bode Thomas St. Lagos
I lost my sim since 4yrs+ how can I get it back and seen that someone else have been using it and that my bvn sim
It is possible to retrieve my Airtel sim that has no NIN attached with it? I just enrolled or registered my nin few weeks ago.
I lost my airtel sim card but it wasn’t register with me how do I retrieve it
Please who can help me out
I lost my phone this afternoon
And All my details of account is there please help me out please
My SIM card and phone
Please
Can I recover my sim even though I haven’t used it for years
Hello Christine,
Unfortunately, no; you cannot. Usually, your line goes dormant after a few months and is deactivated after 6 months of inactivity. And after that, it gets sold/re-allocated.
I want to welcome back the picture is mine how can I do?