We have not been able to confirm the announcement, but there are subscribed reports going round saying that Starlink sent out a mail announcing a suspension of the recent price increase.
Here is the back story: On the 1st of October, Starlink increased their tariffs and subscriptions in Nigeria. The hike was effectively a 200% increase that caused an uproar. The Nigerian Communications Commission (NCC), the regulatory body overseeing Starlink’s operations in Nigeria, soon responded with a statement.
It appears that the NCC has taken action against Starlink with respect to the price hike. Here is the body of the alleged email from Starlink announcing the suspension of the price hike:
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Last month, we increased the monthly service price for Starlink in Nigeria to account for inflation, helping us maintain operations and continue delivering reliable service. Today, we are temporarily suspending this price increase as we navigate regulatory challenges.
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If you’ve already been charged at the higher rate, a one-time credit will be applied to your account to cover the difference. You also have the flexibility to cancel your service at any time.
We remain committed to providing high-speed internet in Nigeria, but we need regulatory support to make the improvements necessary for a better customer experience. Without these approvals, our ability to continue delivering service is at risk.
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Thank you for choosing Starlink and supporting our mission to bring affordable, high-speed internet to more people as many people around the world as possible.
The Starlink Team
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One of our partners here at Mobility Nigeria is a Starlink subscriber. He says he has not received this email.
If you are a Starlink subscriber and have received the above email, do leave a comment below confirming that it is indeed valid.
References
Starlink Temporarily Suspends Price Increase (source)
Author: Mister Mobility
Master storyteller and founder of Mobility Nigeria, Mister Mobility, has used and reviewed hundreds of mobile phones since 2001.
Master storyteller and founder of Mobility Nigeria, Mister Mobility, has used and reviewed hundreds of mobile phones since 2001.