The Nokia Lumia 610 arrived the House of Mo months ago with a promo label on it offering 3 months free internet from Airtel Nigeria. In the pack was also an Airtel microSIM pack. Till now, I did not bother with it. Today, however, I thought to give the trial offer a run. I headed to the nearest Airtel shop to register the microSIM card, which I got done under 15 minutes. I already had the microSIM inserted into the Lumia 610. I was told that the card would be active within 2 hours, and it was so.
I loaded a small amount of airtime on the line just to be sure that the line was fully active, and on getting home, I sent the required code “LUMIA” to 141. A response SMS arrived within moments saying:
Dear customer, this Lumia trial offer is not available for this device. Please insert the SIM into the Nokia device bought for this purpose and try again.
Well, the SIM was already in the Nokia device bought for this purpose. I tried twice more and got the same message each time.
The phone pack indicates that this phone is meant for the Nigerian market and also bears the trial offer label with instructions on how to activate it, so I am pretty certain that there must be another issue somewhere. I will be back at the Airtel shop tomorrow to see if this issue can be resolved.
Expect a second part (and perhaps a third) to this article.