Mobile number portability has been here for a little while now, and I know a few individuals who have ported or attempted porting. None of them have had a trouble-free experience. Jesse, whose porting from Airtel to Etisalat took eight days of going back and forth, has a few things to say. Besides the porting [...]
In a bid to make life easy for customers/ subscribers/ clients (you get the gist) AND also help themselves keep making money (obviously), businesses come up with several ways of keeping those customers patronising their services. This thinking is what informed features like “direct debit” for PayTV and “Auto-Renewal” for data plans by Telcos. A [...]
LTE – Long Term Evolution – is considered by many to be the obvious successor to the current generation of UMTS 3G technology and delivers a theoretical maximum download speed of 37.5 mbps. Compare that to the 21 mbps theoretical top speed that current HSPA+ (3.75G) networks offer and you have an idea of the [...]
Have you ever put your Globacom SIM card in a new smartphone, but found out that though you are subscribed to a data plan and have the proper GloFlat APN configuration on your device, you are still being billed for internet usage from your airtime? I have had this experience on a few Android and [...]
I misplaced my Glo NETPRO modem sometime in October, and had been looking forward to getting a replacement modem. My intention was to have the new modem unlocked, so as to be able to use SIM cards from other networks on it. Last week Thursday, Globacom used their social media handles on Facebook and Twitter [...]
Have you ever purchased a mobile recharge card and while scratching it to reveal the airtime PIN, ran into trouble? You have? Awesome! You’re not alone. This used to be a common occurence on almost all the mobile networks in the past. Thankfully, many of them have addressed the issue and you don’t have to [...]
I was largely unavailable yesterday because I had to go see the dentist and have what’s left of my ageing dentition pulled out. However, I did notice that the few times that I tried to get a connection on Glo, I met with failure. This morning (yes; I’m a bit better), the problem has persisted. [...]
It was with some trepidation that I slotted my GloMobile SIM into my Blackberry 9810 a few days ago. My first romance with Glo Blackberry Internet Subscription (BIS) in July 2010 had ended up a disaster. Back then, the connection was very epileptic and unstable. I would often go for hours without BlackBerry service. Eventually, [...]
At an elaborate event last year, Globacom supposedly “launched” a 4G/LTE network in Nigeria. From the article published on Mobility blog in January 2011: Globacom on Tuesday, January 11, blazed another trail in the country as it launched the First 4G-LTE network of Nigeria. Here is the link to the article: Glo Announces the First [...]
This report was sent in by Mr. Kayode Sokunbi, a Glo BlackBerry subscriber. On 17th May, 2012, I noticed that the network signal on my blackberry smartphone was displaying GSM [This usually reflects non-availability of BlackBerry service - Editor]. I put a call through to GloMobile blackberry helpdesk and I was told that they were [...]