From a paid advert in today’s edition of The Punch is the news that mobile subscribers can now reach the Nigerian Communications Commission’s consumer affairs bureau via a toll-free number 0800-CALL-NCC (0800-2255-622).
The number again: 08002255622.
Naturally, one can imagine subscribers swamping this number with calls, but it seems that the NCC thought of that. Subscribers are to access the NCC Contact Centre only on the following conditions:
- you must have lodged a complaint with your service provider
- you must obtain a complaint ticket number
- if you are dissatisfied with the resolution of your service provider, you then call the NCC Contact Centre (apparently, if you call the NCC Contact Centre line, the above details will be required of you)
The Contact Centre is open 8am to 8pm Mondays to Saturdays (except on national public holidays).
This post was written by
Mister Mobility – who has written 922 posts on Mobility blog.
Founder, Mobility blog, serial lifestyle entrepreneur, speaker, & writer. Charming, passionate, tenacious & non-conformist. Will dance! Follow him on Twitter @Mister_Mobility.
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March 9th, 2010 at 5:55 pm Browsing with
What took them sooooo long to do this?
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March 9th, 2010 at 6:49 pm Browsing with
we need toll free lines to emergency services too.
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March 9th, 2010 at 10:23 pm Browsing with
A step in the right direction.
Let’s wait and see how effective this will turn out to be.
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March 10th, 2010 at 4:41 pm Browsing with
has anyone tried to call
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