This looks like a post I could have made in the past. Over the years I have learnt that if you are an average techie, you are probably smarter than these people. SO I have learnt not to even bother. these guys are too busy earning their salaries. Lets face it even if you are not trained to know something, where is the place of going your way to learn and proudle be the one to share this solution with your colleugues!! I don’t call customer service either , I don’t want to be abused, and offered customer dis-service!! if I cant figure it out, I go on-line, or find a friend who can. Or wait! if the wait is forever, poor me. The downside of Nigeria.

But on my side I have made up my mind that I will go the extra mile for any one who calls, or sends an email or makes a request in my own line of work for help, consultancy or assistance. So I can at least know that good service is not extinct in Nigeria, cos I at least carry a Nigerian passport too!!!

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[...] “Why do these ISPs keep employing clueless and dumb people? Can you imagine the guy at the help desk telling me “I was not trained to activate this plan on a phone. I can only activate on PC. Please go and bring your laptop”. Source. [...]

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Do you know i had the same experience you have? But in my own case i subscribed to the g100 which is 6000 naira. After subscription i could not browse with my phone. I called customer care several times but they keep telling me to go to the nearest glo office. I went to glo office but the plum fair fat lady told me to go get my laptop. I was so furious but had to keep my cool. After pestering her, she gave me the settings which i entered manually on my phone.
What is baffling me is that i was able to browse using the new settongs only on opera mini but my default phone browser refused to browse. I actually subscribed so i can use the sim with a usb modem to browse on my laptop. Its always giving me errors when i try to us e it with the modem. If anyone has the complete configration for glo modem please help me so i can enter it into my modem. Thanks

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Just for the record, the glo guys are still dumb idiots……..they still don’t have a clue about anything. Last week I called the customer service line to ask for their activation codes for their internet data plans. The mistake I made was to tell her that I wanted to use it for my iPhone. She asked for my number and after I obliged, she blurted out “I’m sorry what you ask for is simply IMPOSSIBLE at this time, but when we do………..blah blah blah”

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Sani,

here’s what you are asking about: Make free Glo-to-Glo calls for N40 daily.

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@
yomi,
I have just watched on NTA news that glo has crashed call rates to just #40/24 hours. they call it, glo big dash.
Are u aware of it ?

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Arabi,

No; Glo does not have total 3G coverage. For now, it is limited to a handful of major cities across the country.

As for a lite plan on the Glo network, I am not aware of any. See Glo Introduces Pre-Paid 3G Packages for details of available Glo plans.

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One more question please, is there a lite plan equivalent bundle in d glo packages? (100Mb wit a month validity as in zain) For GPRS OR -EGPRS. Tanx once more

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Good afternoon mr yomi, pls is glos 3G coverage available wherever they have coverage? or is also limited to Abuja, lagos and phc like mtn and zain. tanx in advance

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Thank you yomi i’m grateful!

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